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   Industry Value Chain Strategies Service
1H 2008: Cool Technologies for Consumer Products

Based on the rapid changes in technologies for the consumer products (CP) industry, AMR Research summarizes new developments in industry-specific technologies every six months. This is the third article we’ve written in this series, with each published right before our Supply Chain Executive Conference. Our goal is to help CP executives best use AMR Research’s conferences to improve networking opportunities with emerging technologies that can help their business.

Before we start, let’s begin with a disclaimer: for a technology to qualify for this article, it has to be CP specific, have industry-specific references, and have a new angle on solving an industry problem. Also, just because a technology isn’t listed doesn’t mean we don’t consider it cool. It may only mean the vendor is emerging and doesn’t have references, or the technology is not specific for the CP industry.

Without further ado, here is our list of cool technologies for the CP industry from the first half of 2008.

Manufacturing performance management

While most companies have invested in manufacturing operations, only 30% feel they are able to use factory-level data for performance management programs. CDC Factory and Informance installed factory-monitoring systems to give operating leadership visibility of near-real time performance of factory operations. They saw comparative results to other factories in their peer groups using near-time industry benchmarks.

Lean

If improving lean capabilities is on your agenda, consider checking out the capabilities of Invistics or Synchrono. Invistics’ product is designed to improve in-process inventory levels in lean manufacturing systems, while Synchrono offers a factory-scheduling technology designed to improve the pull-based signal for make-to-order manufacturers.

Price management

Price management is normally tied to operations for demand-driven leaders to orchestrate demand. SignalDemand is currently maximizing market opportunity in commodity markets with reverse bill-of-materials (BOM) decisions on how to optimize manufacturing mix to optimize performance.

DemandTec, meanwhile, is working in the area of price and trade promotion management. At its conference, called DemandBetter, we were pleasantly surprised by two announcements:

  • The company’s partnership with Market6 to improve market execution of trade promotions and pricing actions to the shelf
  • The adoption of TradePoint by retailers

While Market6 is an add-on partnership, TradePoint is wholly owned by DemandTec (which purchased the TradePoint assets in 2007) to synchronize the timing of trade promotion and pricing calendars between retailers and CP manufacturers.

Use of POS data

The use of the POS data to streamline the demand signal and get closer to the customer may sound easy, but it’s not. The data is often dirty, with the granularity and volume of the data driving the redefinition of the predictive analytical layer for demand forecasting. Traditional forecasting systems just don’t scale or have the refined optimization for large amounts of POS data. Over the last six months, several vendors have been working hard on taming this new opportunity:

  • John Galt Solutions—Its shelf-level forecasting system is designed for account teams to better forecast demand. The analytical data model focuses on forecasting in the channel based on inventory data and POS movement on a daily basis.
  • Relational Solutions—Performance Books is designed with the sales executive in mind. The user interface allows the sales executive to quickly flip though virtual pages of account-specific interactive reports. The goal is to enable easy customization to improve the interaction when meeting with a merchandiser or engaging in a joint value creation meeting.
  • Retail Solutions (previously T3Ci)—The company’s work on shelf sensing for market execution has evolved into a software-as-a-service (SaaS) application designed to detect promotion compliance and display performance. Although still in its early stages, Retail Solutions is proving that pattern recognition to drive custom alerts on POS data is feasible in the long run, with compelling ROI in the short term.
  • Terra Technology—Even though Terra is sticking to improving demand sensing, its early work with clients using POS data is very compelling. We believe the company’s early learning on how to use POS data to improve short-term forecasting will lead to breakthrough innovation.

Improved innovation

NineSigma is looking to improve innovation results for CP companies. Its focus is on helping these companies discover innovative ideas and network with other organizations that have related technologies that improve time to market. With 49% of new ideas on chemistry and formulation happening through open design networks, NineSigma specializes in helping customers frame their searches for best results and provide quick connections to technology innovation through its network.

Improved traceability

In this age of record recalls and increased supply chain complexity, the need for product traceability across a supply network is escalating. We continue to be impressed with Lawson Software’s work in this area with its M3 product. With the strongest reference customers in the Northern Europe, Lawson has architected a network-based system for tracking products.

If we have missed something in the market you think is cool, please let me know—lcecere@amrresearch.com.

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